Great salon, friendly staff, I booked an appointment online and was in and out in about 45 minutes. They did a great job on my nails, very attentive to what I wanted. Definitely going back

Always a great service and they are perfectionists thank you my nails look beautiful

Amazing nails! Strongly recommend having your nails done here!!!

Lovely nail shop, fast and efficient.

So good the best French tips and lovely staff

Booked for a full set of nail extensions & pedicure . Staff was lovely. Pedicure was relaxing. Highly recommended.

I’ve always been really happy with the quality of the treatments here, and they consistently do a great job. However, the timekeeping is really disappointing. Just in the last month, on two occasions, I’ve booked an appointment online, turned up on time, only to be kept waiting 25-30 minutes because they’re still attending to other clients. It’s frustrating when you’ve booked in advance and expect your appointment to start on time. The quality of the work is excellent, but the poor timekeeping really lets them down. I’d happily recommend them for the treatments themselves, but they really need to improve their appointment management and respect clients’ time.

This is the third or fourth time I’ve booked online only to find that the salon isn’t staffed to accommodate the bookings. On this occasion, there was just one member of staff trying to manage two or three clients, including someone who had booked a pedicure for exactly the same time as me.

I genuinely felt sorry for the girl working there on her own. She was clearly trying her best, but it’s not fair on her to be put in that position, and it’s not fair on customers who have booked in advance and expect their appointments to be honoured.

The online booking system needs to be managed properly to avoid these situations. Unfortunately, after repeated experiences like this, I’ve lost confidence in the salon and don’t think I’ll be returning. It’s a shame, because the issue seems to be with organisation and staffing rather than the individual members of staff.

Whilst the salon itself is fine, and the quality of the work very good, the booking system/timekeeping just doesn’t work. This is the second time I have booked online and having arrived at the salon been kept waiting, the first one for an over an hour and today would’ve been the same except that I did complain and they bought someone in from a different salon to help. As I say, the staff are nice and the nails are good, but being kept waiting for over an hour whether or not you have an appointment makes it pointless booking.

terrible. appt. booked for 12 in my lunch break - got to 12.21pm so asked how long it will be i said should i come back later, i was offered 6pm. ended up having to leave. wont be going back